Fellow Review 2026: Which Coffee Gear Are Worth the Money
Fellow’s smart buy is still the Stagg EKG kettle in plain matte black, now with a two-year warranty. Skip the cheaper refurbished one, and think hard before paying $400 for a grinder or brewer.
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- Skip the upgrade
- Skip the wood-handle and Studio Edition kettles. They cost $20 to $50 more than plain matte black for the same heater, capacity and controls.
- Best time to buy
- Sale prices are rare on Fellow electrics. Use the 10% first-order code for joining its emails, or watch for its once- or twice-yearly warehouse sales of open-box gear.
Fellow is best known for its matte-black gooseneck kettle. It now also sells grinders, a drip brewer, an espresso machine and a weekly coffee-by-text service, mostly at full price from its own site and its stores in San Francisco and Los Angeles.
The range is expensive and design-led, and the reviews split accordingly. On Fellow’s site its products average well above 4 stars; on Trustpilot, buyers who had something break rate the company poorly. Our approach is to buy the product Fellow is famous for, the Stagg EKG kettle, in its cheapest finish, and to be pickier with the newer machines. Every current electric now carries a two-year warranty, which is the main reason we would buy new rather than refurbished.
The lineup, model by model
Stagg EKG Electric Kettle
from $179.95 Pro in Matte Black or Matte White. Wood-accent colors are $199.95; Studio Edition runs to $229.95.
The gooseneck kettle that made Fellow’s name, now sold in Pro form with scheduling, altitude settings and a two-year warranty.
Stagg EKG holds 0.9 liters, heats to any temperature from 104°F to 212°F at up to 1,200 watts, and keeps water there with an adjustable hold mode. The Pro version adds a color screen, a brew stopwatch, preset temperatures for brew methods and teas, an altitude setting to stop boil-overs, and scheduled heating.
It has 2,240 reviews averaging 4.6. The low ones are mostly about electronics: bases that stopped heating, one shortly after its warranty ended, and an on button that needed several presses. One reviewer warns that filled to the max line, boiling water spits from the lid. Fellow’s help center now gives Pro kettles two years of warranty against one year for the original EKG, which makes the new kettle the safer buy. The capacity is small; if you mainly boil for a crowd, look at Clyde.
Good
- To-the-degree control from 104°F to 212°F, with hold mode
- Two-year warranty on the current Pro version
Not so good
- Only 0.9 liters, and spits if filled to the max line
- Base and button failures appear in low-rated reviews
From the product page
- Capacity 0.9 L (30 oz)
- Temperature range 104°F to 212°F
- Power 1,000-1,200 W
- Warranty 2 years
Clyde Electric Kettle
$99.95
A plain, one-switch 1.5-liter boiler for people who like Fellow’s looks but not its prices.
Clyde does one thing: you press the LED switch and it brings 1.5 liters to a full boil, then shuts itself off, with boil-dry protection. The body is 304 stainless steel, the handle silicone-overmolded, and the 1,500-watt element is more powerful than Stagg’s. At $99.95 it is Fellow’s cheapest electric kettle and carries the same two-year warranty.
There is no temperature control, so it is wrong for pour-over or green tea. Its 113 reviews average 4.5, and the critical ones are specific: one owner found rust spots at the interior seam, another said the textured handle collects dust and is hard to clean, and others found it loud and tinny when boiling. One gift recipient said the first unit died just after a year.
Good
- 1.5 liters, 1,500 watts, simple one-touch boil
- Half the price of a Stagg EKG
Not so good
- Boil only, no temperature settings
- Reports of rust spots at the interior seam
From the product page
- Capacity 1.5 L
- Power 1,500 W
- Safety auto shut-off, boil-dry protection
- Warranty 2 years
Opus 2 Conical Burr Grinder
from $199.95 Black or White. Wood-accent colors are $249.95.
Fellow’s all-rounder grinder, sold for espresso through cold brew at half the price of the Ode.
Opus 2 uses stainless conical burrs, holds 100 grams in its single-dose load bin and stops automatically when it is done. It comes with a standard catch cup, an espresso dosing cup that fits 54mm and 58mm portafilters and a cleaning brush, and Fellow lists it for espresso, pour-over, drip, French press, AeroPress and cold brew.
Its 128 reviews average 4.5, but the low ones cluster. Two owners say vibration unlocks the top and stops it mid-grind, one says the on button needs repeated presses, one counted about a gram of retention and uneven particle sizes, and two were disappointed with it for espresso. Several mention grounds scattered around the catch cup. As a do-everything grinder at $199.95 it is fair value; dedicated espresso drinkers should look elsewhere.
Good
- Covers espresso to cold brew with one machine
- Includes an espresso dosing cup for 54 and 58mm baskets
Not so good
- Reports of the top unlocking and stopping mid-grind
- Some owners find it weak for espresso and messy
From the product page
- Burrs stainless steel conical
- Capacity 100 g load bin
- Power 300 W
- Warranty 2 years
Ode Brew Grinder Gen 2
from $399.95 With Gen 2 Brew Burrs. Upgraded SSP burrs bring it to $599.95.
A quiet 64mm flat-burr grinder for filter coffee, with a jamming problem that keeps appearing in its reviews.
Ode Gen 2 is a single-dose grinder built around 64mm stainless flat burrs, with 31 grind steps, a 100-gram capacity, anti-static design, a magnetic catch cup, a built-in knocker and automatic stop. It weighs 10.14 pounds and is sold as a brew grinder; Fellow lists espresso for Opus 2, not for Ode.
Its 920 reviews average 4.4, the lowest of anything here bar the refurbished kettle. The one-star reviews in September and October repeat one problem: jamming, sometimes with every dose, plus grounds packing inside and needing disassembly. One owner says two units broke within five uses; another says dark roasts are a poor match. At $399.95 it is a lot to pay for maintenance. Wait for a discount or a warehouse sale.
Good
- 64mm flat burrs with 31 grind steps
- Quiet, with an anti-static, low-mess design
Not so good
- Recurring reports of jamming and clogging
- Not intended for espresso
From the product page
- Burrs 64 mm stainless steel flat
- Grind adjustment 11 settings, 31 steps
- Capacity 100 g
- Weight 10.14 lb
Aiden Precision Coffee Maker
$399.95 Includes a $25 credit for Fellow Drops coffee. A refurbished Rebrew Aiden is $299.95, final sale.
A drip brewer with adjustable brew profiles, single-cup and carafe modes, and a 90-minute cold-brew setting.
Aiden brews up to 1.5 liters, about 10 cups, into a double-wall thermal carafe, or a single cup, using brew profiles you can choose or customize, including a hot-bloom cold brew Fellow says is ready in 90 minutes. It takes standard Melitta filters, has a removable tank and runs at 1,700 watts.
Its 1,250 reviews average 4.5, and the complaints are the kind you cannot fix yourself. Owners describe error messages that stop brewing, such as a flush cycle that will not run, one says scheduled brewing broke because of a firmware bug, one had a glitching screen, and two say the carafe lets coffee cool within about 45 minutes. A Trustpilot reviewer described the same Add Water fault six weeks in. Given that, buy it new, with the two-year warranty and 30-day return window, and ideally on sale.
Good
- Single cup or full carafe, with customizable profiles
- Uses widely sold Melitta filters
Not so good
- Water-sensor and flush errors recur in low reviews
- Carafe heat retention disappoints some owners
From the product page
- Capacity 1.5 L, up to 10 cups
- Power 1,700 W
- Carafe double-wall thermal
- Weight 9.6 lb
Rebrew Stagg EKG Electric Kettle
from $165 Original EKG, Matte Black: listed at $165, selling for $132 in October. A refurbished Pro is $143.96.
A refurbished Stagg EKG at about 20% off, with no returns and half the warranty of a new Pro kettle.
Rebrew is Fellow’s refurbished line. Fellow says each unit is inspected, cleaned by hand and tested, and may show small scratches or marks. The cheapest is the original EKG in Matte Black at $132, and a refurbished Pro in Matte Black was $143.96, about $36 below a new one.
We pass because of the terms. Rebrew gear is final sale, with no returns or exchanges, and carries a one-year warranty that covers only functional problems, not cosmetic ones. A new Pro gets two years and 30 days to change your mind. The 101 reviews average 4.4, below the new kettle, and the one-star reviews include several units that never heated and a buyer who did not realize the product was refurbished. Saving about $36 is not worth giving all that up.
Good
- About 20% below the new price
- Inspected, cleaned and tested by Fellow
Not so good
- Final sale: no returns or exchanges
- One-year warranty that excludes cosmetic flaws
From the product page
- Capacity 0.9 L boiling capacity
- Hold mode 60 minutes
- Warranty 1 year, functional issues only
- Returns final sale
Side by side
| Product | Call | Best for | Price | Key spec |
|---|---|---|---|---|
| Stagg EKG Electric Kettle | Smart buy | Pour-over and tea drinkers | from $179.95 | Capacity: 0.9 L (30 oz) |
| Clyde Electric Kettle | Good buy | Big batches, tea and cooking | $99.95 | Capacity: 1.5 L |
| Opus 2 Conical Burr Grinder | Good buy | Households brewing several ways | from $199.95 | Burrs: stainless steel conical |
| Ode Brew Grinder Gen 2 | Wait for a sale | Serious filter-coffee drinkers | from $399.95 | Burrs: 64 mm stainless steel flat |
| Aiden Precision Coffee Maker | Wait for a sale | Programmable drip with real control | $399.95 | Capacity: 1.5 L, up to 10 cups |
| Rebrew Stagg EKG Electric Kettle | Pass | Bargain hunters who accept risk | from $165 | Capacity: 0.9 L boiling capacity |
Your shortcut
- If you brew pour-over or loose-leaf teaGet the Stagg EKG Electric KettlePrecise temperature and a two-year warranty in the cheapest matte finish.
- If you just want fast boiling waterGet the Clyde Electric Kettle1.5 liters at 1,500 watts for $99.95, with no settings to learn.
- If your household brews espresso and filterGet the Opus 2 Conical Burr GrinderOne grinder lists every method from espresso to cold brew, at $199.95.
- If you want great drip coffee on a timerGet the Aiden Precision Coffee MakerCustomizable profiles and carafe or single cup, best bought new and on sale.
Trial, returns and the fine print
- Trial
- None; returns accepted up to 30 days after the purchase date
- Returns
- 30 days from purchase; return labels cost $15 per electric item, $30 for kits, $5 otherwise; free if you take a gift card
- Warranty
- 2 years on current electrics; 1 year on Rebrew and first-generation gear and on non-electric items
- Shipping
- Free over $75 to the continental US; ground and expedited rates calculated at checkout
- Support
- Chat assistant, email requests, scheduled phone appointments and stores in San Francisco and Los Angeles
- Financing
- Not stated; accepts cards, Shop Pay, Apple Pay, Google Pay and Amazon Pay
Read on Fellow's US site in October 2026.
The review pile, summarized
Fellow’s own reviews are strong: 4.6 across 2,240 reviews for the Stagg EKG, and 4.5 for both Aiden and Opus 2. Trustpilot is harsh, rating the company 2.2 out of 5, “Poor”, when we read it.
The low reviews share a pattern. Owners love the design and the coffee, then something electronic fails: kettle bases that stop heating, a thermometer swinging wildly after 18 months on three successive EKGs, Aiden brewers reporting Add Water with a full tank, grinders jamming. The second complaint is support. Reviewers describe a scripted chat assistant, a request to descale a kettle that would not heat, and no phone line to call; Fellow now offers phone appointments by booking. On its own site, several buyers also complained about relentless marketing emails, and one was asked to pay $15 to return a kettle that arrived dead.
Score breakdown
| Part | Score | Weight |
|---|---|---|
| Product | 3.9 | 35% |
| Value | 3.2 | 30% |
| Policies | 3.0 | 20% |
| Buying experience | 2.6 | 15% |
| Smart Score | 3.3/5 | |
Beautifully designed coffee gear with high on-site ratings, held back by electronics that fail for a vocal minority, paid return labels, final-sale refurbs and a poor Trustpilot record on support.
Other brands to check
- OXO. Choose it instead if you want a temperature-control gooseneck kettle for less and do not need Fellow’s styling.
- Breville. Choose it instead if you want an espresso machine with a built-in grinder rather than separate Fellow machines.
Things people ask
Is Fellow’s refurbished Rebrew gear worth buying?
Only if you accept the terms. Rebrew products bought since October 2022 cannot be returned or exchanged, and the warranty is one year and covers functional problems only, not scratches or marks. New current-generation electrics get two years and a 30-day return window. On the Stagg EKG, the saving was about $36 in October, which we think is too little for what you give up.
Does it cost money to return Fellow products?
Usually. Fellow’s help center charges $15 for a UPS return label on an electric product bought on its own, $30 for electric products in a kit or bundle and $5 for non-electric items. The fee is waived if you take a Fellow gift card instead of a refund. Coffee, personalized items, Rebrew gear and final-sale items cannot be returned at all.
How long is Fellow’s warranty?
It depends on the generation. Fellow’s warranty page gives two years to current electrics, including the Pro and Pro Studio kettles, Ode Gen 2, Opus 2, Clyde, Aiden and Espresso Series 1. First-generation electrics such as the original Stagg EKG, Rebrew products and non-electric items get one year. Fellow sells extended warranties, and claims require you to be the original buyer from Fellow or an authorized retailer.
Can the Ode Gen 2 grind for espresso?
Fellow sells it as a brew grinder for filter methods and lists espresso use for the Opus 2 instead, which includes an espresso dosing cup for 54mm and 58mm portafilters. If espresso is the main event, the Opus 2 is the Fellow option, though some owners find it limited even there. The Ode suits pour-over, drip and French press.
What we read
- Fellow US product pages for the Stagg EKG, Rebrew Stagg EKG, Clyde, Opus 2, Ode Gen 2 and Aiden, including spec tables and variant prices, read October 2026.
- Fellow help-center articles on returns, Rebrew returns and warranty, warranty lengths, shipping, payments, warehouse sales and contact options, read October 2026.
- Fellow on-site Yotpo reviews for each pick, lowest rating first, October 2026.
- Trustpilot one- and two-star reviews of fellowproducts.com, October 2026.